Privacy Policy

We collect the information you provide when you create an account, place an order, or contact us. This includes your name, email address, shipping address, and the details you enter in an order or contact message. We also receive limited technical information automatically, such as the pages you visit and general device and browser characteristics.

Payment is handled by manual transfer (Zelle, Cash App, or USDC). We do not collect or store credit or debit card details on this website.

We use the information we collect to:

• Process and fulfill orders, including shipping and order confirmations.
• Send payment instructions and payment receipts.
• Respond to inquiries and provide customer support.
• Maintain account records and order history for signed-in members.
• Prevent fraudulent or unauthorized activity and comply with legal obligations.

When you create an account, your name and email address are stored so that you can sign in, place orders, and review your order history. You may request that your account be deleted at any time by contacting us; we will remove your account information as permitted by law, while retaining records necessary to fulfill outstanding orders and meet legal obligations.

This website uses essential cookies and local storage to maintain your shopping cart and, where applicable, your signed-in session. We do not use advertising cookies. Any analytics, where used, is limited to aggregated, non-identifying information used to improve the site.

We rely on trusted service providers to operate the website and store your information securely, including hosting, authentication, and database services. These providers process information only as necessary to provide their services and are bound by their own privacy and security commitments. We do not sell your personal information to third parties.

We retain order and account records for as long as necessary to fulfill orders, provide support, and meet legal and accounting requirements. We apply reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Subject to applicable law, you may request access to, correction of, or deletion of the personal information we hold about you, and you may ask us to limit or stop certain uses of your information. To exercise these rights, contact us through the Contact page and include your name and the email address associated with your account or order.

This website and its products are intended for qualified adults conducting laboratory research. We do not knowingly collect information from anyone under 18, and products are not offered to minors.

We may update this Privacy Policy from time to time. The version in effect at the time you place an order or create an account applies to that interaction. Material changes will be reflected by updating the policy on this page.